malta air reviews

Today our holiday company informed us our return scheduled flight on 25th of Jan has been cancelled by air Malta so we could either go to Heathrow and incur £100+ expenses as we are both pensioners and would also have to try and manage our luggage or fly on Friday 24thand lose a days holiday so we have chosen to lose a days holiday the air Malta flight out on 4th of Jan was an hour late taking off it seems the new planes must be a lot slower also the seats are uncomfortable it seems when you chat to locals air Malta are known for now cancelling flights as and when they please we have always paid a premium on our package holidays to use air Malta but never again their service is really bad we have flown with them on all our European flights for 18+ years I can only say to my fellow travellers take care if you book air Malta flightsTravelled twice return on this airline during Dec/Jan - both return flights had one toilet out of action and was told 'well the flight is not full'. !I live in Canada and booked a flight a month in advance only to have it cancelled 2 weeks prior to departure. We have recorded their phone conversation admitting that flights were NOT cancelled but that they resold the seats. When I checked their website for availability it told me there was only 2 seats left for the next flight. Shame!

Promised two dates/times for call backs... been and went. No answer at all from this criminal airline. We also had to pay £700 extra accommodation. I have appealed to their customer service but they adamantly refuse to compensate me because I didn’t talk to their impossible to reach phone desk first. Arghhh. I then phoned them towards the end of March and was assured I would have the refund by the end of April, however I think this was said just to get me of the phone as they took no details of my booking. After several calls and emails and 4 months I am still waiting for my money. On 2nd trip we had 2 bookings together and one passenger was booked to fly back from the wrong airport - took 48 hours of stress before they could listen to call and admit their error. KM / AMC . Just a telephone call to apologise for wasting all my time, not to mention stress. Surely this is against the law to keep customers money! Airline offered no refund to 2 return flights purchased last year & canceled by Airmalta. Booked Air Malta through Travelgenio, as it was a third party booking I started bricking it as to whether I was going to have a ticket due to there being so many bad reviews about the agency. Well let me tell you Air Malta are the worst. Absolute shambles. I've been waiting 2 months for Air Malta to process a refund and still no response.Claim your company profile to access Trustpilot’s free business tools and start getting closer to your customers today! However, make no mistake, these are not bmi flights. Cancelled my flights due to covid 19. See business transparency Just automated messages saying they are trying there best... No good enough when customers have been waiting months! We flew from Rome (FCO) to Luqa;it was easier for us to schedule the flight out of FCO than it was to find a flight out of Naples. Air Malta 19 reviews - - Updated 10 hours ago . Why can’t air Malta Reply to emails as I can see my return flight is cancelled, so what do they want me to get out there and not be able to return sent a number of emails just get the bounce backs JOKE They clearly have no intention of issuing a refund and are just stalling and lying. Even a month later, I am still waiting for the due refund. No answer at all from this criminal airline. Air Malta Hints & Tips Reviews and opinions can differ on Air Malta, as some Air Malta flights are run as charter flights, and here the inflight service can be considerably worse than you'd expect. Did not inform me that my flight was cancelled. Air Malta: Malta Air Delivered - See 2,680 traveler reviews, 411 candid photos, and great deals for Air Malta, at Tripadvisor. Flight on my way back cancelled in advance so we had to accept another flight landing to another airport. EU law clearly states that the refund must be made within 7 days of cancellation. Initially no response for weeks on end!!

If they will not compensate, we WILL take court action against the airline. The flight was a short one and the ride was comfortable; no problems at all. Seated near to a child who screamed for 3 hours and when I asked to move to empty seats at the back was told 'no those seats are cold' What they meant was 'that is where we sit for a break'. R yanair has announced plans to launch a new Malta-based subsidiary airline, Malta Air.

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