facebook live camera is not supported by your current browser

For now we're having every just use their cell phones if they have to go live.Yes, our organization has been having this same issue for the past 4 days, we've also had to use our cells as a last resort as it doesn't seem like any laptop browser is working with all the same message of "The Camera is not supported by your current browser". I tried chatting with FB support but they were as puzzled as I was. Check that the server URL and/or stream key were copied correctly. In early 2017 Facebook delivered the ability to go live from your browser (Chrome) on your laptop or desktop computer using a webcam. Google takes abuse of its services very seriously. By using our Services or clicking I agree, you agree to our use of cookies. Before this, the only way to use something other than your smartphone to go live required was with an external camera and software like OBS or Wirecast. Later I loaded Firefox. Our default browser is Chrome, but we get this message using incognito mode, Firefox & Microsoft Edge. why is doing this on the computer so much harder now? Navigate to “Settings” Scroll down and click ” Show advanced settings” Go to “Privacy” and click on “Content Settings” Scroll to Camera and select the camera you are using from the drop down.

Out colleague texted me the information - or I'd be happy to give them the credit they are due.Need to go back to the old version. Tried switching laptops and using Edge instead of Chrome - no luck. I used an iPad instead. Glad I am not the only one.Chrome Beta has solved the problem on all of our computers. Affected computers include a Thinkpad W530, Dell Inspiron 5570, Thinkpad W540 & IdeaPad S340-15IL. It is an issue for everyone in our office that would normally go live on their computers. Says my camera is not supported by my current browser. The "Go Live" button is greyed out and when I hover my mouse over the button it states, "The browser I wish another browser was the answer to the question.Similar experience this morning trying to do a Facebook LIVE Story Hour, which I could do no problem one week ago using same new laptop/same browser. If Chrome does not fix this problem, I guess I will use Firefox instead. I am using Win10 in Chrome. We found the following personal information in your message:This information will be visible to anyone who visits or subscribes to notifications for this post. Community content may not be verified or up-to-date.You'll receive email notifications for new posts at Thank you.

This reply will now display in the answers section. To turn them on, go to Google takes abuse of its services very seriously. Make sure that you have a reliable internet connection. If something isn't working with your camera, microphone or speakers for video calling on Facebook, here are some things you can try: Check your computer's hardware settings Make sure that your camera and microphone are turned on.

Go Live greyed out. Disable ad blocking software or browser plugins that could prevent the video player from loading. When you submit a report, we'll investigate it and take the appropriate action. The problem is on the side of the fb+1 - having the same problem here. When you submit a report, we'll investigate it and take the appropriate action. Press question mark to learn the rest of the keyboard shortcutsCookies help us deliver our Services. We're committed to dealing with such abuse according to the laws in your country of residence. Following thread with interest...Same - cant use FB live on my business page. I resorted to using my phoneSame problem here. Are you sure you want to continue?Community content may not be verified or up-to-date. Make sure the camera and microphone are on in your chrome preferences for facebook. Try It cleared the issue on one computer, I'll report back on the others as we get results. Download the latest beta version of Chrome or use Firefox to go live." Chrome>Preferences>Privacy and Security>Site Settings>Camera and Microphone, set to "Allow… I hope this is fixed soonIf we don't find a proper solution, we are going to try:I am not sure what is worse - trying to find webcams or training end-users how to configure and use OBSUpdate: External webcam does not work, until Facebook corrects this issue, the only solution seems to be using OBS Studio to feed Facebook Live.Try using a diff browser or update your current browserWe have tried using Chrome, Chrome incognito mode, portable Chrome, Firefox, Microsoft Edge, Safari & Opera.There does seem to be a computer specific aspect to this issue, however we haven't pinned down the common thread &/or resolution. Post is disrespectful, about third party products or contains unrelated content or personal information. Close any open programs like video-calling that may already be using your camera or microphone. Mostly i7 processors, but one i5 processor.I thought it may be a network issue (and it may still be), however we are seeing this on four unique networks including one public network.The IdeaPad experienced the issue fresh out of the box.

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